Mountainside Otake

Payment Policy

• Reservation made more than 90 days prior to arrival: 20% of the accommodation total is required to confirm a reservation. The remaining balance is due 90 days prior to arrival.
• Reservation made 90 days or less prior to arrival: 100% of the package total is required to confirm a reservation.

Package Cancellation Policy

• Cancelling more than 180 days prior to arrival: 5% of the total amount is non-refundable or transferable.
• Cancelling between 180 days to 90 days prior to arrival: 20% of the total amount is non-refundable or transferable.
• Cancelling 90 days or less prior to arrival: 100% of the total is non-refundable or transferable.
• Cancellation policy applies to any changes to the accommodation bookings.
• Dates and time changes for lift tickets and transfers bookings are subject to availability.
• We strongly advise guests to have Travel Insurance cover to protect themselves against unexpected changes to their travel plans and in the case of any injuries.